Refund and Return Policy

Refund Policy

Everycorner Return, Replacement & Exchange Policy (7 Days)

Effective Date: January 19, 2026

At Everycorner (operated by NAV ORGANIC FOODS PRIVATE LIMITED), we are committed to product quality and a fair, verifiable resolution process. Please read this policy carefully before placing an order.

1) Eligibility Window (Strict 7 Days)

  • Return, replacement, or exchange requests are accepted only within 7 days from the date of delivery.

  • Requests raised after 7 days will not be eligible for return, replacement, exchange, or refund.

2) Mandatory Video Proof (Required for Every Claim)

To process any return, replacement, exchange, or refund request, you must submit clear video evidence at the time of raising the request.

What the video must show (single, continuous, unedited video):

  • The product clearly (close-ups of the issue/defect)

  • The packaging and all accessories received

  • Serial number / label (if applicable)

  • If the issue is “wrong item” or “missing item,” the video should show the outer box, shipping label, and contents received

Important: If the required video is not submitted, the request will be rejected.

3) What Is Eligible (Only These Cases)

Returns/replacements/exchanges may be approved only if:

  • The product is dead on arrival (DOA) or has a manufacturing defect, or

  • You received a wrong item, or

  • There is a missing component/accessory (subject to verification)

All requests are subject to:

  • Verification by Everycorner support

  • Physical inspection once the product is received back

4) What Is Not Eligible (No Returns / No Replacements / No Exchanges)

We do not accept returns, replacements, exchanges, or refunds for:

  • Physically damaged products, including dents, cracks, breakage, water damage, burns, etc.

  • Damage due to misuse, incorrect installation, voltage fluctuations, or unauthorized repairs/modifications

  • Normal wear and tear

  • Incompatibility, preference change, or “no longer needed” reasons

  • Products returned without original packaging or missing accessories/freebies

  • Any claim raised without the mandatory video proof

5) Return/Exchange Condition Requirements

To be eligible:

  • The product must be returned in original packaging, with:

    • All accessories, manuals, warranty cards (if any), and freebies/bundled items (if any)

  • The product must be in the same condition as delivered, except for verified DOA/defect cases.

  • If parts/accessories are missing, the request may be rejected.

6) How to Request a Return / Replacement / Exchange

Raise your request within 7 days with:

  • Order ID

  • Issue description

  • Mandatory videos (as per Section 2)

Support contact:
Email: admin@everycorner.in
Phone: 8951095551

7) Return Location (Where Approved Returns/Exchanges Must Be Shipped)

Do not ship products without written approval from Everycorner support.
If your return/exchange is approved, you will be instructed to ship the product to:

Everycorner Returns
A-304 AMRAPALI AWADH, AYODHYA ROAD, INDIRA NAGAR,
Hal (Lucknow), Lucknow, Lucknow, Uttar Pradesh, India – 226016

8) Return Approval, Pickup / Shipping & Inspection

  • Once approved, we will share pickup (where available) or self-ship instructions.

  • After receiving the product, we conduct an inspection.

  • If the product is found to be used, damaged, tampered, missing parts, or not matching the claim, the request will be rejected, and the product may be returned to you (shipping charges may apply).

9) Resolution Options: Exchange / Replacement / Refund / Store Credit

After successful verification and inspection, Everycorner will provide one of the following (as applicable):

  • Exchange (subject to availability), or

  • Replacement, or

  • Refund, or

  • Store credit

If the requested exchange item is unavailable, we may offer a replacement, store credit, or refund, as applicable.

10) Refund Processing Timelines (If Approved)

  • Refunds are initiated after inspection approval.

  • Typical processing time: 5–10 business days after approval (bank processing timelines may vary).

11) Important Notes

  • Missing the pickup or delaying dispatch may cause the request to lapse beyond the 7-day window.

  • For certain pincodes/locations, pickup may not be available and self-shipping may be required.